Happy Cargo Movers

I hired Happy Cargo Movers on UC recommendation and it was a nightmare for me. They outsourced the loading packing to Gati and they did a pathetic job. Happy Cargo increased the rate by 25% saying that the prices have increased due to lockdown. I paid the increased amount of 1 lakh for my household goods and car. They were so unprofessional that they started packing at 12pm with 2 labour and 4 others joined them at 9 pm and without packing most if the big items they loaded the truck by 3 am on 2nd June. I received the truck on 7th June many things were broken and someone stole my big bicycle from the truck. It was loaded and part of the list (sl no 106) however it was not there in the truck when it was opened at the destination. No body has any clue what happened. Apart from that my sofa, almirah, swing got damaged because it was not packed at all. Now they say take it from insurance claim. I also sent my vehicle with Happy Cargo Movers from Bangalore to Ghaziabad on 2nd June 2020 and they committed to get it delivered in 2 weeks time. However till date it has not been delivered to me and everyday they are coming up with some excuse like the car is in gurgaon then they told me that the car has been offloaded in Agra and they do not have any driver to bring it to Ghaziabad. I have already made a payment of Rs 15,000 in advance and Rs 3,000 is balance and the cargo person is now asking me to pay 3,000 before the delivery. I doubt that they have done something wrong with my car and trying to do some fraud. Their BLR HSR office representative Ram +919829471758 coordinated everything with me and his owner sits in Pune whose name is Gopal +918484007089 and he is the one who is asking to make the full payment before delivery. I have all the whatsapp messages as proof where they are giving lame excuses and also insisting me to clear the payment before delivery. I have also sent a email complaint to bangalore and pune police (mailto:compolbcp@ksp.gov.in) and received a response saying that they will look into the matter.

One of the worst service provider of Cargo service till date I have seen in my entire life. Pathetic customer service.

Hello , this is first experience with happy cargo mover. Really great service

Very good service and genuine rates. Thanks, team Happy Cargo.

Over all given 5star