I moved my house within 5km radius in Bangalore on 12th Feb 2022.
My experience was bitter. On booking, one person came to the old flat for estimation of items and gave a competitive price on booking. That is all the good that happened. This person promised a Tata 407 vehicle (medium sized).
When I spoke with the person who co-ordinated the move, he promised that the vehicle will be there at 10am.
Here comes the actual experience:
1. The vehicle arrived late at 12:30 pm
2. The staff were not wearing masks. One person did not have one
3. They brought a Mahindra Bolero truck (smaller than 407)
4. None of them had covid vaccination certificates and when asked by the apartment security, they took 1 hour to provide the certificates. That too only for 3 out of 4 people
5. We had to move some of the stuff by ourselves like cycle, microwave, tv, 2 wheeler, etc in our cars
6. They just moved the items. Did not assemble everything as initially agreed upon.
7. They didn't had any food until the entire move until 5pm. When asked and requested to have something, they refused.
8. We paid the entire amount but expressed the same issues with the coordinator over call
I would definitely not choose them again due to their false promises and unprofessional service.
