Kuber Logistic Movers and Packers

Choose Kuber Logistics only if you want to destroy yourself. Given the fact that I am a medical doctor and this is my 8th relocation - I have reasonable experience with domestic goods logistics. My tryst with Kuber logistics started in the last week of July when I contacted them for a transit from Delhi to Gurgaon. They did give me a quote which was 20K lesser than Agarwal Packers and assured a better packaging quality. On Aug 3 morning arrived a bunch of UNTRAINED packers (all third party - villagers) with only one person from Kuber logistics. They refused to pack delicate glassware in plastic crate boxes. After lot of requesting and cajoling they delayed packing by 4 hours and brought few plastic crates. (Note : I had lost trust at this very point but there was no other option since I had to initiate my relocation on the very same day) Only the very delicate glass and crystal ware was packed in crates. ME AND MY WIFE SPENT THE REST OF THE DAY TILL 2AM PACKING THE GLASS ITEMS OURSELVES. They donot provide mattress wrapping like the way most vendors do. Ultimately again me and my wife wrapped our expensive mattress in an Agarwal Packers mattress case that we had used in the past. We have a marble Puja temple which was assured to be packed in a dedicated wooden case, but none was provided. I literally risked all my hopes in having the marble temple hammered between some planks of wood. Anyhow after an ordeal lasting for over 24 hours they loaded our goods in the truck. I was used to sealed locking of the carrier. To my utter horror the driver said that even if I lock the container with my own lock - the same might be broken for police checks at state borders - now i lost it completely. I had an hour long conversation with the supervisor (Mr Sharma - who was the only person contactable at Mumbai). Imagine my plight - all my domestic goods loaded into the truck and the driver says that the lock can be broken. I had no option but to let go. I literally taped the inside bolts of the lock. My biggest mistake was to hand over my car also for transit to Kuber logistics PART 2 My domestic goods arrived after almost 10 days at Gurgaon and then the ordeal part 2 started. There was NOT A SINGLE AUTHORISED STAFF OF THE COMPANY WAS THERE TO UNLOAD. When the truck opened in front of me - to my shock - the items had reshuffled. I was told that this happened due to the long road travel. How could a bicycle placed on left side of the truck move to the right side - note that it was fixed in between boxes. The entire unloading process was undertaken by the driver and some local gurgaon villagers. Again me and my wife had to do the entire unpacking as the staff refused to unpack even the furniture and glass items (again this is a standard practice by Agarwal packers whom i have used 7 times in the past). With lot of fighting with the supervisor (Mr Sharma from Mumbai) we were able to get partial unpacking done by the local laborers. As anticipated - several glass items and furniture broken. Then came the biggest scare of the entire process. My car was UNTRACEABLE. Kuber logistics had assured that my car would reach in 2 weeks time (since it would be sent in larger carriers which the company outsources to) After 20 days with no information I started getting very jittery. I made over 100 phone calls (not exaggerating !!) to Mr Sharma who repeatedly kept telling that the car would arrive the next day. Ultimately I threatened to make police complaint. They finally delivered my car by road on Aug 22 exactly 1 month after it was picked up. [SEE PICS OF THE CAR ATTACHED] It was obvious that the car was driven for a very long distance (horror - the milometer wasnt working]. I and my family are still reeling with the horror of this transit. This is just to warn all prospective individuals who are undertaking a relocation - DONT EVER THINK OF KUBER LOGISTICS

I hired KUBER second time but this time They ruined their goodwill. I shifted my goods from Mumbai to Pune on 20th July . I received my kitchen items broken / damaged.I paid for Insurance but till date i didn't received the Insurance cover. The person i contacted is RAHUL SHARMA. I am very much disappointed with your service this time. I don't believe on your commitments anymore and won't even refer you to any of my friends ever.Your team is completly unprofessional in Mumbai and due to same won't use your service for any other location.

Http://www.team-bhp.com/forum/bangalore/199681-poor-transportation-experience-… My review is on this link. Do no use thwir services for moving your vehicle. The car was over driven according to their initial estimate, vehicle got delivered 5 days late, 4 major damages to the vehcile which the company is not compensating and is actually hiding by ignoring calls and msgs.

I shifted my house hold items from Bangalore to Kakinada. Some of the valuable items worth Rs.10000 missing. Also, they didn't handle the items well, my TV got damaged during shifting. When I follow up, their response was not good. I am totally disappointed with their service.

It’s been 2 weeks my luggage not been delivered yet. My luggage was picked up on Monday morning 8am from koparkharein Navi Mumbai branch and till date I’m not informed where my luggage is. They took the payment in advance and promised to deliver on friday but its been 2 week now and I’m not aware of where my luggage is.They make fool of people. Still they are not giving proper response. Nobody is willing to tell where my luggage is. Coustmer service is pathetic, they don’t know how to deal with anything. Worst service ever encountered. They are not at all trustworthy. There is no managment they think coustmers are idiot and fools. These guys don’t know how to deal with coustmers. I suggest close your company you guys only know how to screw things nothing else. Not at all recommended. Fake people.