One of the Packing boys stole Phone++,later got it back after two days, from their representative. Demanded additional Tips after packing. The second Truck was called as the first was small size and next day Loading was done. At the destination, Delivery was hurried and the manager on phone was very rude, and insisted that only after cash payment of balance amount is done ,then the goods would be unloaded .The two boys unloading were not careful and probably damaged my new Fridge, and some of the Crockeries .Only after persistence and paying extra , they agreed to assemble the Cots and move the cartons/items to respective rooms. Further one carton containing Kitchen grocery, glass ,items utensils etc, was missing The damage to Fridge, and missing Carton was acknowledged /photographed by the Delivery Driver, who said company would do the needful as the Insurance fee of Rs 3000/ was additionally at the time of Booking. The company and their representative have not sent the insurance details as promised .They are not responding to my Phones or message thru Whats''App.. Being elderly couple ,we are unable to run around in this pandemic time in Bangalore. G. Bishnoi 17-10-2020